FAQ

FAQ

Frequently Asked Questions

All products are manufactured in our GMP standard factory, and they have ISO22000, HACCP, Kosher, Halal and FDA certificates. Some of the products have Organic certificates (USDA and EU Organic).

Normally, 1kg-5kg aluminum foil bags, 10kg-20kg cartons, and 10kg-30kg fiber drums are used.

If you need private label, we can customize the packaging with your logo and design, so that you can retail the products in small bags. This will save you a lot of time and efforts to print on the bags and pack the products.

Yes, we can supply the free sample, but the shipping cost be paid by our customers,but the high price needs to be confirmed.

Proforma invoice shall be sent to you after confirmation of the order is made.

Wc also acccpt T/T, Western Union, PayPal

For orders that is below 1 ton, you can choose DHL, FedEx, UPS, EMS, and many other express services. For larger orders, we can deliver by railway or by sea if it is available in your area.

Small package is sent via DHL, EMS, FedEx door to door service, about 5-7 days.

larger package is delivered by air about 5-7 days and by sea about 20-30 days accordingly.

Most of our products have 2 years shelf life, during the shelf life, the products are guaranteed by our company. We have hassle free return policy. If the products do not meet your requirement, we will offer a refund according to the quantity of the products that are returned.